Google Maps to start predicting crowdedness on public transport

Google Maps is already one of the most popular ways to plan the comings and goings of daily life, but a new update makes it just a little bit better.

Jamie Davies

July 1, 2019

2 Min Read
underground

Google Maps is already one of the most popular ways to plan the comings and goings of daily life, but a new update makes it just a little bit better.

Launched at the end of last week, Google Maps will now tell users how busy public transport is likely to be and whether users should anticipate delays on a journey. It’s a simple upgrade, but this extra little bit of information is an example of why Google Maps is such a popular application around the world.

“On days when everything runs smoothly, taking public transit is one of the best ways to get around town,” Google stated in a blog post. “Not only is it cost-effective and efficient, but it also lets you stay hands-free, so you can sit back, relax and maybe even read a few chapters of your favourite book.

“But unexpected delays or overcrowded vehicles can quickly turn your ride from enjoyable to stressful. Starting today, Google Maps is rolling out two new features to help you better plan for your transit ride and stay more comfortable along the way.”

There are two new snippets of information which are being introduced here. Firstly, users will be told whether there are any delays on the bus to be aware of. Many estimates on time of arrival are based on the average time in which it takes the bus to get from point A to point B, not taking into account the conditions at that time. To counter this problem, Google will introduce live traffic updates.

Secondly, the Maps application will begin to tell users whether they are likely to snag a seat on an up-coming bus, train or underground journey. This section is more guesswork than anything else, using data collected on journeys through the last two years to figure out the current situation. That said, these guesses are usually correct and might be useful for anyone who gets a bit fidgety during the busy periods of travel.

These two features will be rolled out in 200 cities across the world, including numerous locations in the UK such as Cardiff, London, Nottingham and Reading.

Google Maps is turning into a wonderful money maker for the team, and this is perhaps the very reason why. Numerous features are being introduced without necessarily tying them to the bottom line. Google is not necessarily going to make money from these updates, but more people might use the product. It’s the built it and they will come attitude, focusing on nailing experience before turning to profits.

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