Customer Experience in Telecommunications: Defining the Gaps & How to Close Them

LogMeIn recently worked with Forrester on a research study into the telco industry on what drives satisfaction and dissatisfaction for their customers in Europe. We surveyed over 3,500 customers and interviewed a number of senior members of the telco industry to gain an understanding of what the telco industry thinks versus how the customer feels when it comes to customer experience. Join us on this webinar to hear from Dan Bieler, an analyst at Forrester, as he gives an overview of the key findings from the research.

Network Convergence & the Future of Central Offices

C-RAN deployments are gaining momentum, and 5G is on the horizon. To maximize asset utilization and simplify infrastructure, service providers are considering the convergence of their wireline and wireless networks.In addition, the development of software-defined networking (SDN) and network functions virtualization (NFV) may mean big changes for the Central Office. How big? Explore the impact of network convergence and the approaching passive infrastructure challenges on your Central Office.

Instant Gratification with Open Source: A Video on Demand Odyssey

In this webinar, we will discuss how the diversity of content and popularity of high-definition video have caused an exponential rise in demand for media services delivered by telecommunication and media organizations alike. Subsequently, this development has paved the way for cloud-ready content delivery systems that allow users to view videos on-demand across a wide range of mobile and stationary devices.

Smart Cities: Analyzing the Opportunities & Threats for Telcos

Despite all the hype over the Internet of Things, consumer-based IoT applications have not exactly captured the public’s imagination yet. But IoT is already making a notable impact in the smart buildings area as industrial applications begin to curry favor with both large cities and real estate developers. In this webinar, we will look at the opportunities that smart buildings and other smart cities infrastructure projects offer for telcos and the challenges they face in pursuing such industrial IoT deployments.

Building edge to cloud IoT solutions with Red Hat

IoT presents great opportunities but challenges abound as multiple players, led by cloud service providers, are already delivering compelling IoT solutions. Telcos can bring unique value to IoT by offering services close to the edge of the network. Learn how Telcos can deliver this unique IoT solution using commercial grade open source software from Red Hat.

VSAT system Challenges 2017-2025

This webinar will go through the dramatic evolution that the Satellite Broadband market place is undergoing with HTS satellites, pointing out the new challenges, as well as the new generation SATCOM technologies developed to fully exploit HTS satellite capabilities, in order to deliver new generation broadband satellite services.

Identifying and Eliminating Interference in Mobile Networks

This webinar will examine the different sources of interference in mobile networks and consider their impact on capacity and subscriber Quality of Experience. The focus will be on external interference, and how to identify, locate and eliminate it. Real network measurement data will be shared and a definitive procedure for interference hunting including demonstrations of test equipment in field use provided.

What lessons can telecoms learn from DevOps and IT?

In this webinar, Chief Technology Strategist, E.G. Nadhan, Global Chief Architect for Telco, Ian Hood, and Principal Solution Architect EMEA, S.M. Shaaf, will engage in an interesting dialogue on how telcos can conceptually apply valuable IT concepts, such as DevOps, to position themselves to be more agile, flexible and competitive in the near future.

Boosting mobile video quality with analytics

Nokia Predictive Optimization for Video uses patented algorithms to analyse how network performance impacts video delivery and quality of experience. This industry-first service helps mobile operators determine the most profitable way to handle exponential video traffic growth and increasing subscriber expectations.

75 Use Cases To Boost Your Business

A service provider’s business support systems (BSS) are crucial in enabling innovation, increasing revenues and reducing churn. Everyday new ideas and use cases are developed on how to use these systems to win new business. Openet will be presenting these ideas alongside operator examples of these use cases.

Open Standards – Enabling NFC Convergence

http://telcoms.s3.amazonaws.com/Webinars2015/InfineonOct2016.mp4 Nowadays, cellphones are increasingly being used as transaction tools – and not just as ways to communicate. Near Field Communication (NFC) is one of the key technologies supporting transactions via mobile phones. NFC is extending the concept of personal mobility by bringing contactless applications like payment, transport ticketing, access control, loyalty, eID and many […]

How NFV, SDN and Cloud Can Reinvent The Datacentre

Networks today are described too often as closed, proprietary, complex, operationally expensive and inflexible. In a nutshell, they impede innovation rather than enabling it. NFV, SDN, and the elasticity of commodity cloud is the premise behind CORD (Central Office Re-architected as a Datacentre). Aimed at bringing datacentre economics and cloud agility to the Telco Central Office, CORD allows operators to manage their Central Offices using declarative modelling languages for agile, real-time configuration of new customer services.

Headache-Free RF Interference Hunting

As increased demand meets limited spectrum, interference will inevitably occur. It is a serious and growing issue for network operators as heterogeneous networks take hold.

Securing The Internet Of Things: How To Combat The IoT Risk

Industry projections estimate that 25 billion devices will be connected worldwide by 2020. The Telecoms IoT Outlook 2016 report indicates the top IoT concern is security, as new threat vectors will be introduced that could expose assets, impact service availability, and damage reputations and brands. Service providers (SPs) and operators will need to rethink their existing security architecture and how they scale to handle the traffic from IoT.

Open New Revenue Streams Using DNS Infrastructure

Dozens of telcos have established new recurring profit streams by selling domain names and related services to their existing SMB and Enterprise customers, leveraging their existing DNS infrastructure and making this cost centre a revenue driver.

What’s Your Post-Brexit Strategy?

Brexit has hardly been out of the news since the referendum and although it will take time for the UK to negotiate terms for their exit from the EU, telecoms isn’t the only market wondering what this will mean for the future of their market.

Enabling Smart Macro Network Enhancements With Mobile Network Testing

This webinar will examine the challenge facing operators to address increasing capacity and performance demands in mobile networks and consider the various macro network enhancements available such as deployment of 4×4 MIMO, Carrier Aggregation, antenna tilt optimization and increased sectorization.


How have open source groups influenced the development of virtualization in telecoms?

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