Rennes, France, June 28th 2012 – Astellia, a leading provider of monitoring solutions for the optimization of mobile network QoS and QoE, was named by Austria’s fastest growing mobile operator Hutchison 3G (H3G) as a unique supplier for its E2E mobile broadband network monitoring and optimization.
The increased usage of smartphones and mobile applications has raised customer expectations in terms of quality of experience. Over the last 10 years Astellia has been providing H3G with performance intelligence to optimize its UTRAN network. With this new contract, Astellia will extend its monitoring to H3G’s core network. This will hereby give H3G a holistic view of its 3G network efficiency and play a key part in ensuring seamless premium service quality delivery.
Astellia’s non-intrusive, vendor-independent Core PS monitoring solution provides H3G advanced E2E service analysis and fast troubleshooting of QoE issues. In case of a customer complaint related to poor quality of service, the H3G Customer Care team can, in a matter of seconds, access any subscriber’s activity and precisely understand the conditions experienced by the end-user and identify the root contributors to the experience degradation.
“The network of H3G has been rated best in the latest network test carried out by prestigious IT-magazine ‘connect’. As operator with the best and award-winning network in Germany, Austria and Switzerland it is crucial to guarantee an irreproachable Quality of Service to our subscribers. Astellia’s differentiating factor is that it empowers us to enhance our subscriber’s voice and data experience by offering a supreme quality mobile broadband service. Thanks to Astellia we get happier customers”, said Rico Chemnitz, Head of IT Core Networks & Products at H3G Austria.
“It is a great honor for Astellia to be reconfirmed as preferred partner by Hutchison 3G to supply them with our end-to-end performance monitoring solution. Astellia renews and raises its engagement in helping H3G guarantee the highest quality of experience to their subscribers.”, comments Sébastien Schultz, Managing Director Europe at Astellia.
Astellia is a global leader providing E2E mobile network monitoring and optimization solutions, presenting telecom operators with a clear, independent insight into their network performance and a near real-time visibility of the QoE of their subscribers. Astellia’s probe-based monitoring solution covers 2G, 3G and 4G technologies from radio access to the core network. Astellia delivers real business value by providing intelligence through a powerful product and expert service portfolio. Astellia partners with more than 180 worldwide telecom operators. Headquartered in France, Astellia has offices in Paris, New York, Reston, Singapore, Beirut, Rio de Janeiro, Prague, Saint Petersburg, Johannesburg and New Delhi.
About H3G Austria
Hutchison 3G Austria GmbH started in May 2003 with the brand 3 as the first sole mobile multimedia provider in Austria. 3 offers multimedia products such as mobile television, music, video calling on the UMTS-handset and in addition provides the classic ways of communication (voice calling, SMS and MMS) and as well mobile broadband. 3 has enriched its offer with popular internet services such as Facebook, Google and eBay on every 3mobile. 3 is the only Austrian mobile provider which offers its own application store for various mobiles. Furthermore 3 provides more than 80 mobileTV and radio channels on 3mobiles as well as on 3data modems. Hutchison 3G Austria GmbH counts 1.421 Mio. customers (as per March 2012), 31.612 Mio customers worldwide, and is wholly owned by Hutchison Whampoa Limited in Hong Kong.