Archives: Opinion

Infographic: The future of smart homes

A mirror which gives you skincare advice or a device which tells you what your dog is saying; how ready are you for the home of tomorrow? Here, Heshaam Hague, Outreach Executive from Service Octopus give us a view into what the smart homes of the future will look like.

Turning small interactions into big revenue

In the ever-more competitive market for users’ attention and business, the relationship that CSPs have with their subscribers means that they know their customers better than anyone.

10 years of the iPhone

Telecoms.com periodically invites expert third parties to share their views on the industry’s most pressing issues. In this piece Biju Nair, HLYA Mobile’s CEO, give his thoughts on a decade with the iPhone.

Is the ‘smart router’ smart enough for the smart home?

Telecoms.com periodically invites expert third parties to share their views on the industry’s most pressing issues. In this piece XXX at XCellAir, has a look at whether WiFi is actually becoming ‘smarter’ or if it is just another shallow buzzword.

5G: it’s not a sprint – it’s a staged race

The race to launch 5G services is underway, but there are many different flavours of 5G being touted, and indeed Verizon has already begun the first public trials of 5G in the USA even before the first 5G standard is released.

Does Net Promoter Score need a rethink?

For years, telcos have mainly relied upon Net Promoter Score (NPS) to measure overall customer loyalty and satisfaction. However, it is more realistic to view it as an acquisition metric.

What is the future for online entertainment?

Will current technological initiatives be enough to support the huge growth in video streaming or will we still be plagued by that dreaded buffering wheel for years to come?

The rigours of cell tower riggers

The technology in a radio tower is undergoing dramatic change, which is presenting tough real-world challenges for the crews that carry out work.

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