David Ffoulkes-Jones

Have you ever been experienced?

David Ffoulkes-Jones, CEO of CEM solutions provider WDS, shares his views on how operators can develop customer experience management into a true competitive differentiator.

Polls

Will regulators ever be able to catch up with the rate of change in the telco/tech industry?

  • No (75%, 36 Votes)
  • Yes (25%, 12 Votes)

Total Voters: 48

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