Smarter Network Capacity Planning to Drive ROI & Customer Experience

Capacity planning in telco networks has evolved over time. With increasing capex and falling ARPU affecting the bottom line, telcos today are turning to the latest technologies like analytics and machine learning to gain more visibility into network investments. However, they often overlook the parameters that impact the business outcomes. Most of the capacity enhancements […]

Cross-spectrum Protection | A Whitepaper for Network Operators

The rise of the Internet of Things means that the majority of people (83%) use their mobile devices to go online. 89% of these users connect to the internet via a mobile device every day. However, their security is severely lacking in almost all aspects. As advanced as their connectivity is, mobile users rarely know […]

Timing & Synchronization Standards for Wireless Networks

Synchronization networks have been critical components of wireless networks for many years. Introduction of advanced LTE services and 5G services poses new requirements for synchronization networks. This white paper describes synchronization requirements, technologies, as well as, synchronization standards and test and measurement applications. The paper closes with a description of ITU G.826x/G.827x standards for synchronization […]

Reimagining Telecommunications With Blockchains – From Concept to Reality

Most communications service providers (CSPs) are in the midst of large digital transformation programs in response to the disruptions plaguing them. Adding blockchain to this equation offers potential to both rationalize a CSP’s current operations and develop new blockchain-based services. As demands for transparency and trust continue, a robust blockchain foundation can be the springboard […]

Over 700 Telecom CxOs Have Spoken: Incumbents Strike Back

The signals are utterly bewildering. As digital technologies transform the world, established telecom operators are adapting. Yet collaborative systems are also flourishing, and even in industries where the competition is shrinking, there’s still plenty of creativity. Little wonder top executives are puzzled. Over 700 telecom CxOs have spoken: Find out how successful telcos are deploying […]

Keep Your Kids Safe Online with Advanced Parental Controls

The online safety of children is a growing concern for parents. They have given rise to many software solutions parents can install on their children’s devices. While these tools provide content filtering, a savvy teen can easily bypass the system with the use of proxy sites. Most parental controls solutions offer protection only at home, leaving mobile devices unprotected when out of the home. Router-based parental control solutions fall short when kids turn off WiFi.

Unlocking the True Potential of Mobile Edge Computing in Mobile Networks

Despite the extensive interest in MEC, widespread deployment faces major hurdles as previously available MEC solutions implement proprietary non-3GPP standard solutions in order to maintain compatibility with security, legal intercept, charging, paging. These solutions require deep changes in operator network architecture, which is challenging for operators and are yet unable to provide highly secure and […]

DNS Threat Intelligence vs. AI Network Security

Domain Name System (DNS) is a protocol dictating how computers exchange data on the Internet. It turns a user-friendly domain name into an IP address that computers use to identify each other. DNS protocol is unencrypted by default. Most security vendors still heavily rely on signature-based detection, such as DNS firewalls and DNS blacklisting. It […]

Building the Next-Generation Network

In an age where change is the only constant, traditional methods only breed traditional results. Innovation, transformation and customer engagement are more than mere buzzwords; they are the key to a business’s survival and competitive edge. Delivering a quality product to the right audience in real time is the new imperative. Traditional technology is no […]

Connections Are Limitless, the Network Is Not

Consumers are ravenous for “all-you-can-eat” unlimited data plans. Communications service providers challenged by unrelenting customer demand for more capacity now must feed the need, and quickly. But expanding the network in the traditional way is unrealistic. That requires substantial funding and years to complete ‒ time the current network does not have.

What is a Living Network?

By 2020, Internet traffic will increase tenfold.  With demands on the network growing so profoundly, how can a CTO or CNO respond?  A new type of network is needed: one that is not static and inert, but, instead, learns, adapts and improves over time. That is a living network. Discover more in the WIRED Brand […]

Home Network Security for Network Operators

The lack of security is a massive risk for home users, but it is also a tremendous opportunity for network operators. They are in a unique position: They already have the hardware (broadband routers) deployed across millions of homes and can provide the necessary security for home users. Network operators can deploy AI solutions to […]

Satellite Backhaul: Future-Proofing the Customer Experience

With data demand increasing dramatically through the rise in popularity of connected devices, global mobile revenues are predicted to reach $1,200 trillion by 2020. Mobile network operators will gain a competitive advantage through a strategic focus on Quality of Service (QoS) and by extending reach, especially in rural and remote areas. This paper covers the […]

Selling to Telcos in the Age of Digital Transformation

A playbook for vendors in a changing sales and marketing environment Telecoms operators of all stripes are driving mass scale digital transformation. These are uncharted waters, with the ‘hoped for’ destination, a leaner, more agile and customer-centric organisation, better able to profit from digital services. Telcos are leaning on the vendor community to help them […]

Device Intelligence for Network Operators

Most network operators use basic identifying methods such as listing brand name or MAC address for devices. It allows them to provide generic device identification, in the best case scenario only recognizing personal computers and smartphones. In most cases, Internet of Things (IoT) devices are left unidentified and unprotected. Using device intelligence, network operators can […]

CSP Revenue Management: Enabling the Digital Service Provider Evolution

In October 2017, Heavy Reading conducted an online survey of 100 CSP representatives working for around 75 different organizations across the globe. The questionnaire assessed the current state of CSP revenue management systems and explored their priorities for modernization. The body of this report contains the responses to the 25 multi-part questions related to revenue […]

Telecoms.com Annual Industry Survey 2017

The 2017 edition of the Telecoms.com Intelligence Annual Industry Survey once more raises the bar for insight into the incredibly diverse telecoms business. This year’s survey once more gathered the thoughts and perspectives of more than 1,500 telecoms professionals with a cumulative experience of 24,000 years. As usual we begin with our comprehensive sweep of the telecoms landscape, before taking a deep dive into six specific areas affecting telecoms today. From ultra-broadband to test and measurement via IoT, NFV, SDN, video and security, we examine the principal areas affecting telecoms operators today.

Independent study: Humans vs. machines

Amdocs commissioned Forrester consulting to conduct a comprehensive global survey to assess how well service providers are meeting customer expectations from virtual agents, i.e. chatbots. Are CSPs investing in the right areas? This survey, which polled thousands of consumers worldwide, as well as c-level executives from dozens of tier-1 service providers, uncovers that there is an enormous gap between the kind of service consumers expect from virtual agents versus the areas in which service providers are investing.

Are you prepared for the revolution in consumer entertainment?

There’s a seismic shift taking place in entertainment – and its effect on digital service providers is profound. On-demand media consumption will change every facet of your service offering – and sooner than you think. Leading service providers are already adopting new strategies to capitalize on the on-demand revolution.

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Polls

Following comments from the European Data Protection Supervisor, do you feel the internet giants are taking advantage of the digital economy?

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