A pragmatic approach to generative AI for telco

Generative AI marks an advancement in AI and machine learning (ML), enabled by the affordability of large-scale computing, the availability of extensive data corpora, and the innovative Transformer Architecture.

June 27, 2024

1 Min Read

Early engagements with telecoms and AWS ecosystem partners have demonstrated that generative AI can reduce revenue leakage and customer churn, improve cross-selling attach rates, decrease customer support resolution times, and streamline network operations while reducing troubleshooting time.

Our latest whitepaper explores:

  • Telco use cases for generative AI

  • The role of cloud in telecom and AI

  • Why AWS for generative AI

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