A pragmatic approach to generative AI for telcoA pragmatic approach to generative AI for telco

Generative AI marks an advancement in AI and machine learning (ML), enabled by the affordability of large-scale computing, the availability of extensive data corpora, and the innovative Transformer Architecture.

June 27, 2024

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Early engagements with telecoms and AWS ecosystem partners have demonstrated that generative AI can reduce revenue leakage and customer churn, improve cross-selling attach rates, decrease customer support resolution times, and streamline network operations while reducing troubleshooting time.

Our latest whitepaper explores:

  • Telco use cases for generative AI

  • The role of cloud in telecom and AI

  • Why AWS for generative AI

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