IOH igniting and Accelerating the Transformation to an AI-Native Telco

IOH and Huawei was awarded the “Telecom Excellence” on Glotel2024. Mr. Desmond Cheung, the CTO of IOH, tells us why IOH can win the award. IOH is revolutionizing Indonesia's digital landscape with 'AI North Star' to enhancing societal cooperation and national growth with three pillars include evolving as an "AI Native Telco", becoming an ‘AI Native TechCo’, and investing in AI professional people. In order to meet the three pillars, IOH cooperated with Huawei releasing DIOC in 2024 which merged traditional NOC and SOC to transfer from reactive problem-solving to a more predictive and preventive approach, enhancing the overall customer experience. Through the managed services, IOH has gained robust double digit YoY growth on total Revenue, EBITDA, ARPU and Data Traffic.