Category: 5G

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Creating customer values with AI

5G represents a paradigm shift not only in the deployment, management, and operation of networks, but also the services that can be delivered and the experiences customers can have. For 5G networks to deliver value for the operators, through both improved efficiency and top line growth, artificial intelligence (AI) has important roles to play.

Customer service in the 5G era

When reflecting on the word service, it can clearly be defined as the act of serving. But who exactly are communication service providers (CSPs) serving?

Uber is much more than a taxi firm

To most people, Uber is just a cheap and convenient way to get home after a few drinks, but the scope of the business is extraordinary.

BT insists the future is more than just 5G

It might be dominating the headlines, demanding the lion’s share of CAPEX and a fresh opportunity to show some sort of innovation, but BT has reiterated the message that the future is more than just 5G.

Telecoms industry set to reveal its hopes and fears

It’s that time of the year when Telecoms.com once again conducts the signature Annual Industry Survey. Answering it will not only let us know what you think, but will benefit the telecoms industry as a whole, and in turn, yourselves too.

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Polls

Should privacy be treated as a right to protect stringently, or a commodity for users to trade for benefits?

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