CSP Revenue Management: Enabling the Digital Service Provider Evolution

In October 2017, Heavy Reading conducted an online survey of 100 CSP representatives working for around 75 different organizations across the globe. The questionnaire assessed the current state of CSP revenue management systems and explored their priorities for modernization.

The body of this report contains the responses to the 25 multi-part questions related to revenue management. The survey highlights where CSPs are focusing their efforts, what capabilities they believe are important and where the greatest benefits can be achieved from revenue management modernization.