Amdocs talks intelligent operations

Scott Bicheno

March 6, 2017

Eric Updyke, Group President of Amdocs Services, explores ways to help CSPs manage their many investments in both networks and IT. Ultimately this means becoming a digital service provider and taking on a new kind of competitor and Updyke talks us through a couple of customer journeys in on that path.

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About the Author

Scott Bicheno

As the Editorial Director of Telecoms.com, Scott oversees all editorial activity on the site and also manages the Telecoms.com Intelligence arm, which focuses on analysis and bespoke content.
Scott has been covering the mobile phone and broader technology industries for over ten years. Prior to Telecoms.com Scott was the primary smartphone specialist at industry analyst Strategy Analytics’. Before that Scott was a technology journalist, covering the PC and telecoms sectors from a business perspective.
Follow him @scottbicheno

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