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Why operators need CEM, customer intelligence and analytics
Nicole Ramson
December 11, 2012
1 Min Read
Why operators need CEM, customer intelligence and analytics
Informa Telecoms & Media’s new report on Customer Experience Management focuses on CEM analytics and the need to harness data from a wide variety of sources in order to achieve an integrated view of the customer and deliver additional value.
To buy this report click here
To view a free extract of this report, click below:
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