Sprint enlists Dixons Carphone to help open 500 new retail stores

US mobile operator Sprint has announced a joint venture with UK tech retailer Dixons Carphone to open and operate up to 500 new Sprint-branded stores across the U.S.

Scott Bicheno

March 1, 2016

2 Min Read
Sprint enlists Dixons Carphone to help open 500 new retail stores

US mobile operator Sprint has announced a joint venture with UK tech retailer Dixons Carphone to open and operate up to 500 new Sprint-branded stores across the U.S.

The two companies dipped their toe in the water last summer with a pilot in trial markets, which apparently ticked the right commercial and customer feedback boxes. Dixons Carphone is the product of a merger between UK consumer electronics and retail chains. It resells contracts from UK operators but doesn’t currently run any of their retail operations. Sprint lacks the resources to take AT&T and Verizon head on, so must look for pragmatic ways to compete.

“Sprint is committed to providing the best possible experience for our customers and that begins at the retail store level,” said Marcelo Claure, Sprint CEO. “Dixons Carphone is truly a global leader in the wireless retail industry. We have seen incredible results from our pilot program, and I’m confident that expanding our partnership will accelerate Sprint’s distribution expansion and ongoing retail transformation.”

“Sprint is making tremendous strides in transforming their business, and we are excited to play an even greater role in enhancing their retail experience,” said Andrew Harrison, Dixons Carphone Deputy Group Chief Exec. “The joint venture represents an important next step in Dixons’ expansion into the U.S. market, and I’m confident that together we will deliver a best-in-class retail experience for Sprint customers.”

This seems to be an increasingly familiar story of two companies using a joint venture to expand in ways they lack the resources to do independently. There’s nothing wrong with a marriage of convenience if both parties benefit and 500 stores seems an ambitious initial target, so time will tell if this is a good move. It also sets an interesting precedent of operator brands effectively outsourcing their retail to specialists.

About the Author

Scott Bicheno

As the Editorial Director of Telecoms.com, Scott oversees all editorial activity on the site and also manages the Telecoms.com Intelligence arm, which focuses on analysis and bespoke content.
Scott has been covering the mobile phone and broader technology industries for over ten years. Prior to Telecoms.com Scott was the primary smartphone specialist at industry analyst Strategy Analytics’. Before that Scott was a technology journalist, covering the PC and telecoms sectors from a business perspective.
Follow him @scottbicheno

Subscribe and receive the latest news from the industry.
Join 56,000+ members. Yes it's completely free.

You May Also Like