Turkcell using Big Data to track faults

Turkcell has rolled out a Big Data application to help it recover from network failures by correlating information from different sources in real time to identify the root cause of failure.

The Turkish carrier, which boasts over 32 million subscribers, tapped up SysMech for the installation, using the specialist’s insight gained from cell site optimisation, planning and monitoring of the London 2012 Olympics.

Turkcell needed a Big Data analysis tool because a network of its size generates a lot of data, which in turn requires a lot of time, resource, energy and money to track the many issues that occur.

In one example the telco highlighted the situation of a power failure at a base station which triggered several different alarms. SysMech’s ZenSM tool was able to identify the underlying problem and aggregate the alarms, summarising the failure in a single alarm and reducing the time an engineer takes to work out the problem. This results in less alarms to investigate, quicker recovery from failures, and increased service availability.

Big data will be a key topic at the Broadband World Forum, taking place on the 22nd – 24th October 2013 at the RAI Exhibition and Convention Centre, Amsterdam. Click here to download a brochure for the event and here to register for a conference pass.