VMO2 and Three UK call on Amdocs for customer service help
Virgin Media O2 and Three UK are both working with Amdocs on projects designed to improve their service offerings and provide a better experience for customers.
Telecoms.com
Amdocs
Three does a spot of digital transformation
UK MNO Three has completed the first phase of what will be a multi-million investment in digital transformation, and created over 100 jobs to boot.
Telecoms industry remains optimistic despite everything
Seven out ten respondents to the 2021 Telecoms.com Annual Industry Survey are largely happy with how this year went and more are expecting a strong 2022.
Eurobites: BT boosts security offering for homeworker army
Also in today’s EMEA regional round-up: Swisscom on a roll in H1; Brits watching even more telly in lockdown; UK operators get to grips with 5G.
Peace breaks out as Amdocs acquires Openet for €180 million
Two years after they concluded their bitterly fought litigation, telecoms software firm Amdocs has buried the hatchet with BSS vendor Openet by buying it.
Amdocs, NTT Docomo and CommScope are the latest MWC casualties
Add three more major exhibitors to the growing list of companies deciding not to risk coronavirus infection at the telecoms trade show, and they won’t be the last.
Loads of Brits plan to buy 5G phones but they’re not sure why – Amdocs
New research from telecoms software vendor Amdocs found 35% of UK plan to buy a 5G phone this year, but that most of them don’t really know why it’s better than 4G.
Amdocs launches ‘future ready’ RevenueONE billing system
Telecoms software vendor Amdocs has unveiled its bid to bring billing into the 5G and cloud era, in the form of RevenueONE.
Most European CSPs expect more enterprise revenue opportunities from 5G
A new survey conducted by IDC, commissioned by Amdocs, has found that almost 80% of European CSPs anticipate increased enterprise revenue opportunities from 5G.
Amdocs and Openet settle baffling, endless patent dispute
After eight years of ensuring expensive holidays for their lawyers, rival telecoms software companies Amdocs and Openet have decided to call it a draw.
Taking the BS out of BSS
Conversations at MWC 2018 with a couple of telecoms vendors reveal a more pragmatic, bespoke approach to doing business.
Amdocs drops $224 million on Vubiquity for an extra shot of VOD
Communications software vendor Amdocs has made a strategic move into the video-on-demand market with the acquisition of Vubiquity for $224 million.
Most people baffled by their phone bills – survey
Some research commissioned by billing vendor Brite:Bill has found that the majority of people find their phone bills hard to understand.
AI is starting to get seriously smart, perhaps worryingly so
We’ve seen a couple of AI shout-outs this week with Microsoft targeting telcos’ worryingly poor customer service record and European scientists potentially creating the building blocks for Skynet.
“What do we really need from 5G?” – Amdocs
Amid the frantic nature of MWC, Amdocs wants to take a step back from gimmicky 5G mayhem and get operators asking ‘what do we really need?’.
Iron Maiden’s Bruce Dickinson: “hate your customers.” Wait, what?
After one of those moments that doesn’t come around too often, this was another moment that doesn’t come around too often.
The night a mentalist left me questioning my own existence
It was a moment that doesn’t happen too frequently in life.
Amdocs surprises everyone by hosting a legitimately funny conference
Almost everyone hates conferences. Specifically, that awkward moment at the start of a day, where no-one really knows how it’s going to go.
Amdocs and Microsoft collaborate for enterprise cloud platform
Amdocs and Microsoft have collaborated to create an enterprise connectivity and applications solution.
Study reveals significant mobile financial services market potential in Europe
A study into attitudes to mobile financial services suggests that Europeans could be a lucrative target market for telcos in the next 12 months.
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Small Cells World Summit 2022
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