VMO2 and Three UK call on Amdocs for customer service help
Virgin Media O2 and Three UK are both working with Amdocs on projects designed to improve their service offerings and provide a better experience for customers.
Virgin Media O2 and Three UK are both working with Amdocs on projects designed to improve their service offerings and provide a better experience for customers.
UK MNO Three has completed the first phase of what will be a multi-million investment in digital transformation, and created over 100 jobs to boot.
Seven out ten respondents to the 2021 Telecoms.com Annual Industry Survey are largely happy with how this year went and more are expecting a strong 2022.
Also in today’s EMEA regional round-up: Swisscom on a roll in H1; Brits watching even more telly in lockdown; UK operators get to grips with 5G.
Two years after they concluded their bitterly fought litigation, telecoms software firm Amdocs has buried the hatchet with BSS vendor Openet by buying it.
Add three more major exhibitors to the growing list of companies deciding not to risk coronavirus infection at the telecoms trade show, and they won’t be the last.
New research from telecoms software vendor Amdocs found 35% of UK plan to buy a 5G phone this year, but that most of them don’t really know why it’s better than 4G.
Telecoms software vendor Amdocs has unveiled its bid to bring billing into the 5G and cloud era, in the form of RevenueONE.
A new survey conducted by IDC, commissioned by Amdocs, has found that almost 80% of European CSPs anticipate increased enterprise revenue opportunities from 5G.
After eight years of ensuring expensive holidays for their lawyers, rival telecoms software companies Amdocs and Openet have decided to call it a draw.
Conversations at MWC 2018 with a couple of telecoms vendors reveal a more pragmatic, bespoke approach to doing business.
Communications software vendor Amdocs has made a strategic move into the video-on-demand market with the acquisition of Vubiquity for $224 million.
Some research commissioned by billing vendor Brite:Bill has found that the majority of people find their phone bills hard to understand.
We’ve seen a couple of AI shout-outs this week with Microsoft targeting telcos’ worryingly poor customer service record and European scientists potentially creating the building blocks for Skynet.
Amid the frantic nature of MWC, Amdocs wants to take a step back from gimmicky 5G mayhem and get operators asking ‘what do we really need?’.
After one of those moments that doesn’t come around too often, this was another moment that doesn’t come around too often.
It was a moment that doesn’t happen too frequently in life.
Almost everyone hates conferences. Specifically, that awkward moment at the start of a day, where no-one really knows how it’s going to go.
Amdocs and Microsoft have collaborated to create an enterprise connectivity and applications solution.
A study into attitudes to mobile financial services suggests that Europeans could be a lucrative target market for telcos in the next 12 months.
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