Contact centre technology has been transformed by an accelerating focus on innovation, with (artificial intelligence) AI now offering a route to the most far-reaching period of improvement the industry has ever seen.
Also in today’s EMEA regional round-up: Nokia lands core gig at United Group; Arm sees sales soar; Community Fibre takes majority stake in Box Broadband.
Germain Lamonde, who founded Canada’s communications-sector test, monitoring, and analytics equipment maker Exfo and is its majority shareholder, has boosted his offer to take the company private.
Apple has launched a defence of its controversial new system to scan users’ devices for child sexual material after over 5,000 people and organizations signed an open letter against it.
Also in today’s EMEA regional round-up: Telecom Italia prepares for DAZN probe; Nokia gets into testbeds with Greece’s 5G Ventures; Virgin Media O2 sets up ‘national databank’ for the barely connected.
UK operator group Vodafone and Finnish kit vendor Nokia have been mucking about with artificial intelligence to detect network anomalies.
It wouldn’t be Mobile World Congress if the opening keynote session did not feature at least one high-profile telecoms executive seeking to reshape the regulatory landscape.
Open-source software vendor Red Hat has launched a bunch of arcane products and initiatives so baffling they must be doing something clever.
Chinese tech giant Huawei has continued its recent trend of relative transparency by revealing a steep decline in Q1 revenues due to the US-imposed struggles of its consumer business.
Iain and Scott retreat from springtime London to bring you another dose of telecoms chit-chat. They start with the latest on the hot topic of OpenRAN, including Dish going all-in with AWS. Quarterlies season is in full flow, so they move on to look at Ericsson’s before concluding with a review of the latest thinking around the regulation of artificial intelligence.
The European Commission is proposing new rules that will allow it to ban any form or implementation of AI it deems too risky.
While many things slowed down for businesses during the pandemic, digital transformation was not one of them. A McKinsey Global Survey of executives finds, for example, that companies accelerated the digitization of their customer and supply-chain interactions by three to four years and the share of digital or digitally enabled products by an astonishing seven years.
The internet has been driven mad by footage of Digidog, one of the first real-life implementations of a Boston Dynamics robot.
Microsoft is reported to be in advanced talks to buy speech recognition company Nuance Communications for $16 billion, which would be Microsoft’s second largest acquisition ever.
Nokia is really pushing telecoms operators to embrace automation, promising them huge financial rewards through cost-savings and the generation of additional revenues.
Don’t count Nokia out of the Chinese RAN market just yet because it seems to be getting pretty cozy with China Mobile.
Observers and practitioners take it on the chin to predict what the telecoms industry may look like in the coming year.
Bloomberg reported that Microsoft has started designing its own processors to be used in cloud systems and Surface computers, reducing its reliance on Intel.
The EU Agency for Fundamental Rights (FRA) has issued a report warning of confusion about the impact AI and automation can have of people’s rights.
Innovation is usually focused with a consumer audience in mind, however 5G and AI will likely see an initial focus and opportunity for more industrial and business focused applications.
One Week Left to Enter the Global Telecoms Awards. 30 September is the last day for submissions. Don't miss out on hhttps://t.co/qy7U9shI4B
24 September 2021 @ 14:01:00 UTC
Xilinx and NEC collaborate over new 5G radio units. NEC's next generation of radio units will feature the Xilinx 7n hhttps://t.co/hq7sVUlLQH
24 September 2021 @ 11:15:11 UTC
A conversation with Andrea Dona, Chief Network Officer at Vodafone UK. We caught up with Andrea Dona, Chief Network hhttps://t.co/SCwzg4MJXu
24 September 2021 @ 10:14:09 UTC
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