Bad Customer experience![](https://eu-images.contentstack.com/v3/assets/blt3d4d54955bda84c0/blt2cdb10a9cbeb95b2/654ce30ec9b659040acc7e04/customer-experience-CEM-BSS-2.jpg?width=700&auto=webp&quality=80&disable=upscale)
Broadband![](https://eu-images.contentstack.com/v3/assets/blt3d4d54955bda84c0/blt2cdb10a9cbeb95b2/654ce30ec9b659040acc7e04/customer-experience-CEM-BSS-2.jpg?width=700&auto=webp&quality=80&disable=upscale)
We need to talk about TalkTalk – OfcomWe need to talk about TalkTalk – Ofcom
UK telecoms regulator Ofcom has done a big survey on customer satisfaction with CSPs and TalkTalk has the lowest customer satisfaction levels.