OSS/BSS/CX

Artificial intelligence

Augmented Analytics - a key lever for transformation Augmented Analytics - a key lever for transformation

Taking into consideration data management, data science, and data visualisation; when augmented analytics is adopted, processes are streamlined for increased productivity, improved accuracy, and faster insights.

Mar 29, 2021

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1 Min Read

How to improve next-gen CS & CX to generate business value for telcos

How to improve next-gen CS & CX to generate business value for telcos How to improve next-gen CS & CX to generate business value for telcos

Apr 21, 2021

IPX – maximising security for a global community

IPX – maximising security for a global community IPX – maximising security for a global community

Mar 10, 2021

1 Min Read

Ericsson pulls out of Mobile World Congress 2021 – uh-oh!

Ericsson pulls out of Mobile World Congress 2021 – uh-oh!Ericsson pulls out of Mobile World Congress 2021 – uh-oh!

byScott Bicheno

Mar 9, 2021

1 Min Read

Dish buys more customers as mobile push gets serious

Dish buys more customers as mobile push gets serious Dish buys more customers as mobile push gets serious

byMary Lennighan

Mar 9, 2021

1 Min Read

Huawei still top dog in the global telecoms kit market

Huawei still top dog in the global telecoms kit market Huawei still top dog in the global telecoms kit market

byMary Lennighan

Mar 8, 2021

1 Min Read

Telco BSS: Challenges and solutions for growth and sustainability

Telco BSS: Challenges and solutions for growth and sustainability

Telco BSS: Challenges and solutions for growth and sustainability

O2 UK gets £10 million wrist slap for overcharging

O2 UK gets £10 million wrist slap for overcharging

O2 UK gets £10 million wrist slap for overcharging

byScott Bicheno

With calls for 5G and telecoms in trouble, it's time to reconsider company infrastructure

With calls for 5G and telecoms in trouble, it's time to reconsider company infrastructure

Realizing OSS/BSS Modernization: MYCOM OSI, Cloud-Based Service Assurance

Realizing OSS/BSS Modernization: MYCOM OSI, Cloud-Based Service Assurance

Realizing OSS/BSS Modernization: MYCOM OSI, Cloud-Based Service Assurance

Mobility-as-platform services: are operators the missing piece?

Mobility-as-platform services: are operators the missing piece?

Mobility-as-platform services: are operators the missing piece?

OSS/BSS Modernization: MATRIXX, a Full Cloud Native Charging Platform

OSS/BSS Modernization: MATRIXX, a Full Cloud Native Charging Platform

OSS/BSS Modernization: MATRIXX, a Full Cloud Native Charging Platform

Google RCS Messaging

Google completes global rollout of RCS for Android

Google completes global rollout of RCS for Android

byScott Bicheno

Bad Customer experience

UK telecoms complaints decline despite lockdown

UK telecoms complaints decline despite lockdown

byScott Bicheno

OSS BSS in the form of binary code, 3D illustration

OSS/BSS Modernization: Amdocs MS360 Cloud Native Development Platform

OSS/BSS Modernization: Amdocs MS360 Cloud Native Development Platform

OSS BSS business concept cell blurred background 3d illustration

What’s the point of digital BSS?

What’s the point of digital BSS?

byScott Bicheno

Sending money

Revenue assurance is a challenging balancing act

Revenue assurance is a challenging balancing act

Timing could be right for AT&T's ad-funded mobile plans

Timing could be right for AT&T's ad-funded mobile plans

Timing could be right for AT&T's ad-funded mobile plans

byMary Lennighan

The Sunrise has got its Red Hat on

The Sunrise has got its Red Hat on

byScott Bicheno

M&A

Peace breaks out as Amdocs acquires Openet for €180 million

Peace breaks out as Amdocs acquires Openet for €180 million

byScott Bicheno

BSS

European MVNO group Lebara picks Openet cloud charging platform

European MVNO group Lebara picks Openet cloud charging platform

byScott Bicheno

TM Forum gets a bunch of operators to sign up to its Open Digital Architecture

TM Forum gets a bunch of operators to sign up to its Open Digital Architecture

TM Forum gets a bunch of operators to sign up to its Open Digital Architecture

byScott Bicheno

base stations and mobile phone transmitters against the background of the evening sky

Mavenir and Altiostar join forces to exploit the US OpenRAN opportunity

Mavenir and Altiostar join forces to exploit the US OpenRAN opportunity

byScott Bicheno

Matrixx mixes it up in Mexico

Matrixx mixes it up in Mexico

Matrixx mixes it up in Mexico

byScott Bicheno

Why agility will be at the heart of 5G monetisation

Why agility will be at the heart of 5G monetisation

Why agility will be at the heart of 5G monetisation

OSS BSS business concept cell blurred background 3d illustration

Best of breed, not best of suite

Best of breed, not best of suite

OSS BSS in the form of binary code, 3D illustration

Modernization of OSS/BSS with Open Source, Part 4: Transforming OSS/BSS from Monoliths to Cloud-Native Applications

Modernization of OSS/BSS with Open Source, Part 4: Transforming OSS/BSS from Monoliths to Cloud-Native Applications

OSS BSS in the form of binary code, 3D illustration

Modernization of OSS/BSS with Open Source, Part 3: Integration

Modernization of OSS/BSS with Open Source, Part 3: Integration

OSS BSS in the form of binary code, 3D illustration

Modernization of OSS/BSS with Open Source: Part 2: Automation

Modernization of OSS/BSS with Open Source: Part 2: Automation

OSS BSS in the form of binary code, 3D illustration

Microservices-Based Cloud Native Modernization of OSS/BSS with Open Source

Microservices-Based Cloud Native Modernization of OSS/BSS with Open Source

mobile phone bill

Another Vodafone billing fail hits roaming customers

Another Vodafone billing fail hits roaming customers

byScott Bicheno

How to Cut Your BSS Costs by up to 80% With Public Cloud

How to Cut Your BSS Costs by up to 80% With Public Cloud

The Telecoms.com Podcast: Digital services, Brexit and Guinness

The Telecoms.com Podcast: Digital services, Brexit and Guinness

The Telecoms.com Podcast: Digital services, Brexit and Guinness

Mobileum grows assurance profile with WeDo acquisition

Mobileum grows assurance profile with WeDo acquisition

Giffgaff managed to find a way to overcharge prepaid subscribers

Giffgaff managed to find a way to overcharge prepaid subscribers

Giffgaff managed to find a way to overcharge prepaid subscribers

byScott Bicheno

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