Ofcom and Which? warn UK telcos to up their game
Fixed broadband remains the most griped-about comms service in the UK and complaints are on the up, albeit only slightly, according to new data from regulator Ofcom.
Fixed broadband remains the most griped-about comms service in the UK and complaints are on the up, albeit only slightly, according to new data from regulator Ofcom.
The UK Post Office has sold its broadband business to Shell Energy Retail for an undisclosed sum.
Fossil fuels aren’t fashionable these days, but for any oil company looking at diversification, the UK retail broadband market would not typically be the first sector that springs to mind.
It may only be a single presentation from a single company, but Shell’s indifference to the latest connectivity fads is a reminder that the telco industry has a way of over-hyping itself.
Operators are “missing the big picture”, “exaggerating the threat from over-the-top (OTT) players”, and “misunderstanding the broader benefits of innovation”, according to Ovum.