VMO2 and Three UK call on Amdocs for customer service help
Virgin Media O2 and Three UK are both working with Amdocs on projects designed to improve their service offerings and provide a better experience for customers.
Virgin Media O2 and Three UK are both working with Amdocs on projects designed to improve their service offerings and provide a better experience for customers.
Deutsche Telekom and Vodafone have been ordered to withdraw their controversial zero-rated tariffs and switch affected customers to different contracts.
ISP Shell Energy has generated the most amount of complaints to UK comms regulator Ofcom of all the major broadband providers, mainly due by faults and service issues.
Embedded or “frictionless” finance is emerging as one of the primary disruptive drivers of the mobile communications market.
Both Iain and Scott were carrying bugs when this was recorded but it will take more than that to keep them from their podding duties. They start by reflecting on Ericsson’s quarterly earnings announcement, specifically concerning the trouble the company is in regarding its historical activities in Iraq. Rumours of a Vodafone UK acquisition yield a chat about telco M&A before they conclude with the then breaking news of Elon Musk bidding to buy the whole of Twitter.
Finnish kit vendor Nokia has commissioned some research that CSPs can save 25% over five years if they move their software from on-premise to the SaaS model.
A combination of historical misdeeds in Iraq and the need to pull out of Russia loomed heavy on Swedish kit vendor Ericsson’s latest quarterlies.
UK operator Vodafone’s Voxi For Now tariff is available to anyone receiving benefits, and offers unlimited 5G data, calls and texts for a tenner.
Finnish kit vendor Nokia has announced it will cease operations in Russia, but will ‘provide the necessary support to maintain the networks and [is] applying for the relevant licenses to enable this support’.
We’re delighted to welcome special guest Maria Lema of Weaver Labs this week. Maria’s company develops software designed to decentralize the whole process of accessing network services, using some of the principles and technologies associated with the evolution of Web3, which prompts lots of conversational tangents. They eventually get around to a couple of items from the week’s news, specifically the affect of the use of sanctions on globalization and Huawei’s recent annual report.
We spoke to Jens Voigt, Head of Product Management – BlueMarble Solutions, Comviva Technologies, at Mobile World Congress 2022. He explained the importance of modern business support systems being agile, flexible and modularized, among many other related topics.
The multi-experience partner ecosystem offering aims to create lifestyle bundles of content, applications and connectivity through a pre-integrated digital partner ecosystem for global, local and glocal high-demand and hyper growth sectors. The platform will attract leading partners across different sectors such as education, entertainment, gaming, sports, health and wellness, to enter Nigeria and using direct customer billing to convert ecosystem partners into instant revenue generators across enterprise and consumer segments.
Finnish kit vendor Nokia is drip-feeding product announcements in the week leading up to Mobile World Congress and, so far, they’re focused on the software side of things.
Two of the three Australian mobile network operators have agreed to share network assets for the next decade.
Telcos are woefully underprepared to make money from 5G, according to new research from Nokia.
French telecoms group Orange hit its targets for the full year but a closer look at the numbers shows it’s still not having an easy ride in its home market, nor in neighbouring Spain.
Our industry sadly has a reputation for focusing too much on the tech and not enough on what really matters to the people and businesses we ultimately serve.
Brazil’s antitrust body has given the green light to the proposed acquisition of mobile operator Oi by its three rivals, but has imposed a series of conditions on the deal in a bid to preserve competition.
Mobile Network Operators need the capability to exploit their network data effectively and efficiently in order to support their digital transformation goals, make insightful business decisions and capitalise on the 5G opportunity.
IHS is spending hundreds of millions more on its Brazilian telecoms towers portfolio as part of an inorganic growth plan that is almost certainly not over yet.
Twilio ploughs $750 million into Syniverse. Communications platform Twilio has become a significant minority owner hhttps://t.co/8Kjne3YT5n
16 May 2022 @ 16:57:18 UTC
For mobile operators, the multi-brand strategy is a powerful approach to capitalize on market segmentation and netw hhttps://t.co/EcaITfHGyu
16 May 2022 @ 14:01:13 UTC
US to splurge $45 billion on affordable Internet. The US government has launched an ambitious new broadband funding hhttps://t.co/g52eMRaPsh
16 May 2022 @ 11:56:07 UTC