Telecoms.com

VMO2 and Three UK call on Amdocs for customer service help

Virgin Media O2 and Three UK are both working with Amdocs on projects designed to improve their service offerings and provide a better experience for customers.

• 4 days ago

Germany bans zero-rated price plans

Deutsche Telekom and Vodafone have been ordered to withdraw their controversial zero-rated tariffs and switch affected customers to different contracts.

• 03 May 2022

Shell Energy tops list of broadband complaints

ISP Shell Energy has generated the most amount of complaints to UK comms regulator Ofcom of all the major broadband providers, mainly due by faults and service issues.

• 27 Apr 2022

Frictionless finance: payments get closer to mobile customers

Embedded or “frictionless” finance is emerging as one of the primary disruptive drivers of the mobile communications market.

• 25 Apr 2022

The Telecoms.com Podcast: Ericsson, M&A and Twitter

Both Iain and Scott were carrying bugs when this was recorded but it will take more than that to keep them from their podding duties. They start by reflecting on Ericsson’s quarterly earnings announcement, specifically concerning the trouble the company is in regarding its historical activities in Iraq. Rumours of a Vodafone UK acquisition yield a chat about telco M&A before they conclude with the then breaking news of Elon Musk bidding to buy the whole of Twitter.

• 19 Apr 2022

Nokia gets SaaSy with its customers

Finnish kit vendor Nokia has commissioned some research that CSPs can save 25% over five years if they move their software from on-premise to the SaaS model.

• 19 Apr 2022

Ericsson shares sink further after tough Q1 earnings report

A combination of historical misdeeds in Iraq and the need to pull out of Russia loomed heavy on Swedish kit vendor Ericsson’s latest quarterlies.

• 14 Apr 2022

Vodafone offers ‘social tariff’ with unlimited 5G use for £10

UK operator Vodafone’s Voxi For Now tariff is available to anyone receiving benefits, and offers unlimited 5G data, calls and texts for a tenner.

• 13 Apr 2022

Nokia mostly pulls out of Russia

Finnish kit vendor Nokia has announced it will cease operations in Russia, but will ‘provide the necessary support to maintain the networks and [is] applying for the relevant licenses to enable this support’.

• 12 Apr 2022

The Telecoms.com Podcast: decentralization, deglobalization and Huawei

We’re delighted to welcome special guest Maria Lema of Weaver Labs this week. Maria’s company develops software designed to decentralize the whole process of accessing network services, using some of the principles and technologies associated with the evolution of Web3, which prompts lots of conversational tangents. They eventually get around to a couple of items from the week’s news, specifically the affect of the use of sanctions on globalization and Huawei’s recent annual report.

• 04 Apr 2022

Comviva discusses the latest developments in the Digital BSS space

We spoke to Jens Voigt, Head of Product Management – BlueMarble Solutions, Comviva Technologies, at Mobile World Congress 2022. He explained the importance of modern business support systems being agile, flexible and modularized, among many other related topics.

• 09 Mar 2022

Tecnotree Launches B2B2X Ecosystem Revenue Monetisation Platform in Nigeria for 60 Million Subscribers

The multi-experience partner ecosystem offering aims to create lifestyle bundles of content, applications and connectivity through a pre-integrated digital partner ecosystem for global, local and glocal high-demand and hyper growth sectors. The platform will attract leading partners across different sectors such as education, entertainment, gaming, sports, health and wellness, to enter Nigeria and using direct customer billing to convert ecosystem partners into instant revenue generators across enterprise and consumer segments.

• 07 Mar 2022

Nokia is going big on software at MWC 2022

Finnish kit vendor Nokia is drip-feeding product announcements in the week leading up to Mobile World Congress and, so far, they’re focused on the software side of things.

• 22 Feb 2022

Telstra and TPG Telecom reach agreement over network and spectrum sharing

Two of the three Australian mobile network operators have agreed to share network assets for the next decade.

• 21 Feb 2022

Telcos not ready to make money from 5G – Nokia

Telcos are woefully underprepared to make money from 5G, according to new research from Nokia.

• 18 Feb 2022

Orange is still struggling in Spain

French telecoms group Orange hit its targets for the full year but a closer look at the numbers shows it’s still not having an easy ride in its home market, nor in neighbouring Spain.

• 17 Feb 2022

B2B is the new B2C – telecoms can learn so much from retail

Our industry sadly has a reputation for focusing too much on the tech and not enough on what really matters to the people and businesses we ultimately serve.

• 14 Feb 2022

Brazil approves reduction in mobile players, with conditions

Brazil’s antitrust body has given the green light to the proposed acquisition of mobile operator Oi by its three rivals, but has imposed a series of conditions on the deal in a bid to preserve competition.

• 10 Feb 2022

Building the foundation for mobile network data monetisation in the 5G era

Mobile Network Operators need the capability to exploit their network data effectively and efficiently in order to support their digital transformation goals, make insightful business decisions and capitalise on the 5G opportunity.

• 31 Jan 2022

IHS inks latest, but probably not last, Brazil towers deal

IHS is spending hundreds of millions more on its Brazilian telecoms towers portfolio as part of an inorganic growth plan that is almost certainly not over yet.

• 26 Jan 2022