Our latest industry survey reveals a an optimistic outlook, largely bolstered by the launch of 5G commercial service, but also helped by innovations and progress in other quarters of the industry.
As we move towards the end of another eventful year, Telecoms.com has once again conducted its Annual Industry Survey, inviting fellow telecoms professionals to look back on 2019, and look ahead towards 2020 and beyond. In this report, we share with you the key findings of the survey as well as our analysis of them, […]
This article is sponsored by Red Hat Market forces and changes in subscriber needs and expectations are leading Communications Service Providers (CSPs) to transform their entire service delivery and management infrastructure. At the forefront of this transformation is the modernization of the systems that enable the management of network services, the operations support systems (OSS) […]
Telecoms software vendor Amdocs has unveiled its bid to bring billing into the 5G and cloud era, in the form of RevenueONE.
The future of telecommunications operations and business support systems (OSS/BSS) is automated. To meet this challenge, communications service providers (CSPs) are modernizing their OSS/BSS architecture and transforming into digital service providers (DSPs). ACG Research identifies the steps for implementation and recommends an agile, cloud native, microservices-based environment powered by managed open source software with advanced […]
It’s that time of the year when Telecoms.com once again conducts the signature Annual Industry Survey. Answering it will not only let us know what you think, but will benefit the telecoms industry as a whole, and in turn, yourselves too.
Vodafone UK suffered yet another billing-related PR disaster as some of its customers piled up huge charges while roaming and were consequently disconnected.
In this special podcast shot on location in a Dublin pub, Scott and Jamie welcome special guest Niall Norton, CEO of Openet. They focus on discussing the prospects for telcos to become ‘digital service providers’ thus taking on the likes of Google, Netflix, etc in the battle for digital revenues. They do manage to sneak in a bit of Brexit talk at the end as well as taking care of a couple of pints of Guinness each over the course of the pod.
Japan’s fourth mobile operator has said it will delay its launch, originally set for October 1, in favour of a limited trial for 5,000 users.
If we don’t have the pricing models and business infrastructure in place to properly extract value from a 5G offering, we’ll end up losing out to the next wave of OTT players.
Mobileum has announced it will acquire risk and business management solutions provider WeDo Technologies, bringing together two of the bigger names in this niche segment.
UK telecoms regulator Ofcom has fined MVNO Giffgaff £1.4 million for double-charging some of its pay-as-you-go customers.
After an Australian Competition and Consumer Commission (ACCC) investigation, Vodafone Australia has admitted misleading consumers through its third-party Direct Carrier Billing (DCB) service.
We welcome special guest Jennifer Kyriakakis from digital commerce software vendor Matrixx this week, so Scott and Jamie spend the whole hour trying to work out what the hell ‘digital’ actually means in the telecoms environment. The three of them discuss best practice, why digital transformation is important and who, if anyone, is doing it well.
Thanks to Ofcom the days of being passed around a call-centre should theoretically be over, as new text-to-switch rules come into play.
The new studio is finally complete and we celebrate with a brand new intro sequence, courtesy of Producer Pierre. This week Scott, Jamie and Iain start by discussing the trade war between the US and China, especially as it involves Huawei. They follow with a look at the various claims from operators to be leading the 5G pack and conclude with a look at O2 UK’s attempt to save subscribers money.
The truth is, very few can say with any real certainty that they know how they will make money from 5G, or what real consumer intention to sign up will be.
Ofcom has been pressuring UK MNOs to stop ripping off their customers at the end of their contracts and O2 has been the first to act.
Ofcom, the UK telecoms regulator, has persuaded all major UK communications service providers to promise to ‘put fairness first’.
Network measurement outfit Opensignal has published its latest ‘State of the mobile network experience’ report and Korea is mostly on top.
Europe urges UK to call Trump's bluff on Huawei https://t.co/4ABlgjbaXp #5G #Security
17 January 2020 @ 13:12:05 UTC
What are Boris Johnson's alternatives to Huawei? https://t.co/CTo1jlp1sl #5G #Vendor
17 January 2020 @ 12:36:06 UTC
Will telcos follow Big Tech in pursuit of a greener life? https://t.co/beIiDDKNdk #Cloud #CleanTech
17 January 2020 @ 11:58:32 UTC
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