Bad Customer experience![](https://eu-images.contentstack.com/v3/assets/blt3d4d54955bda84c0/blt2cdb10a9cbeb95b2/654ce30ec9b659040acc7e04/customer-experience-CEM-BSS-2.jpg?width=700&auto=webp&quality=80&disable=upscale)
Service Provider![](https://eu-images.contentstack.com/v3/assets/blt3d4d54955bda84c0/blt2cdb10a9cbeb95b2/654ce30ec9b659040acc7e04/customer-experience-CEM-BSS-2.jpg?width=700&auto=webp&quality=80&disable=upscale)
Ofcom targets simplified switching between UK operatorsOfcom targets simplified switching between UK operators
Ofcom has opened a consultation period to determine the future of internet and mobile switching for customers in the UK.