reports

 

Telecoms.com Annual Industry Survey 2020

As we move towards the end of an unprecedented year, we are delighted to share with you the results of our prestigious Annual Industry Survey in this special report.

Next Steps for 5G Survey Report

Commercial 5G services have been live for more than a year. By the end of Q2 this year over 70 mobile operators across more than 40 countries had launched 5G. It is therefore a good time for the industry to take stock of 5G’s performance in its first year and start looking towards what should […]

Telecoms.com Annual Industry Survey 2019

As we move towards the end of another eventful year, Telecoms.com has once again conducted its Annual Industry Survey, inviting fellow telecoms professionals to look back on 2019, and look ahead towards 2020 and beyond. In this report, we share with you the key findings of the survey as well as our analysis of them, […]

The 5G hype is for real

The fast rollout of 5G services in different parts of the world has caused many in the telecoms industry to question how much of the 5G hype is for real. Telecoms.com and IBM recently conducted an industry survey that aimed to answer that question with first-hand findings. We trust you will enjoy seeing the results […]

Cautious But Optimistic: Telecoms Industry Attitudes Towards 5G

In a recent Telecoms.com survey over 400 industry professionals expressed cautious optimism about 5G. They are eager to see the potential of 5G be fully realised in both the consumer and industrial markets. Meanwhile, they are also acutely aware of the technological and business challenges 5G presents. This FREE report summarises the key findings from the survey, […]

Telecoms.com Annual Industry Survey 2018

Once again well over 1,000 industry professionals from a broad array of backgrounds responded to the survey with their first-hand experience as well as their perspective views on the current status and future trends of the industry. As our customary practice, the report started with an overall industry landscape before we delved into six key areas pertinent to today’s telecoms industry: NFV, 5G, IoT, Digital Transformation, Security, and Test & Monitoring.

A Holistic Approach to IoT Monetization

The monetization capabilities of Internet of Things (IoT) platforms needs a fresh approach beyond standard rating and charging designed for connectivity usage. As communications service providers (CSPs) embrace more innovative IoT business models, they are struggling to address these opportunities with their connectivity-oriented IoT platforms. IoT digital platforms must be flexible to enable CSPs to […]

IoT, Assurance, and Virtualisation survey report

The fast pace of technology development has kept the CTOs and CIOs constantly on the edge of their seats, anxious that they might miss the next big thing hitting their company. In this survey report jointly developed by Comarch and Telecoms.com, the executives tasked to drive their companies’ technology strategies share what they need and what they worry about, particularly in the new domains like IoT, business assurance, and virtualisation.

Telecoms.com Intelligence Annual Industry Survey 2017

The 2017 edition of the Telecoms.com Intelligence Annual Industry Survey once more raises the bar for insight into the incredibly diverse telecoms business. This year’s survey once more gathered the thoughts and perspectives of more than 1,500 telecoms professionals with a cumulative experience of 24,000 years. As usual we begin with our comprehensive sweep of the telecoms landscape, before taking a deep dive into six specific areas affecting telecoms today. From ultra-broadband to test and measurement via IoT, NFV, SDN, video and security, we examine the principal areas affecting telecoms operators today.

The State of Digital Transformation in Telecommunications

We conducted a survey of telecom operators to better understand which aspects of digital transformation are most important to them and where they are placing their investment “bets”. We asked them about the degree to which their organizations had already adopted technology and practices such as DevOps, Cloud and NFV. And we asked how they planned to address the OTT threat including aspects such as user data monetization (taking a leaf out of Facebook and Google’s book). In this report we present the results.

Telecoms.com Digital Transformation Report 2017

With tighter margins and the threat of declining ARPU the last thing service providers need is more revenue leakage. But according to the findings of a new telecoms.com and Openet operator survey, this is exactly the prospect facing many service providers. Download the results of this survey of 117 operators to find out more.

Telecoms.com African Market Outlook 2016

This free report, published by Telecoms.com Intelligence, analyses and presents the findings of an in-depth questionnaire answered by nearly 150 operators from the African market involved with a variety of areas relating to mobile across the continent. Included in the report are three distinct areas related to African Market: How pre-pay churn is forcing a […]

Telecoms.com Cloud VPN Report 2016

This free report, published by Telecoms.com Intelligence, analyses and presents the findings of an in-depth questionnaire answered by 200 members of the telecoms industry involved with enterprise-grade telecoms networking today. Included in the report are three distinct areas related to the evolution of VPN technology, including: The role of SDN in providing scaleable VPN services […]

Telecoms.com Broadband Outlook Report 2016

This free report, published by Telecoms.com Intelligence, analyses and presents the findings of an in-depth questionnaire answered by 600 members of the telecoms industry involved with Broadband today. Included in the report are three distinct sections relating to Broadband technology, including: Digital Transformation Fibre and Next Generation Access NFV Orchestration and Assurance The report yields some […]

Telecoms.com Road to 5G Outlook 2016

This free report, published by Telecoms.com Intelligence, analyses and presents the findings of an in-depth questionnaire answered by 800 members of the telecoms industry involved with 5G today. Included in the report are three distinct sections relating to 5G technology, including: >Industry Attitudes to 5G Services and revenue opportunities around 5G Radio Access Network requirements […]

Telecoms.com IoT Outlook Report 2016

This free report, published by Telecoms.com Intelligence, analyses and presents the findings of an in-depth questionnaire answered by 900 members of the telecoms industry involved with IoT today.

Telecoms.com Intelligence Annual Industry Survey 2016

Building on the success of our prestigious Annual Industry Survey, the 2016 edition is the largest undertaking we’ve embarked on to date. This year’s survey took in the thoughts and perspectives of more than 1,500 telecoms professionals with a staggering cumulative experience of 24,000 years. As usual we begin with our comprehensive sweep of the […]

Intelligent & Proactive Customer Care Outlook 2015

The quality of experience customers receive from a service provider is the most important differentiating factor in determining if subscribers are loyal and spend their money on services from the service provider. Operators are being faced with the dual pressures of declining ARPU and the threat of churn – every customer lost requires marketing costs […]

Telecoms.com Intelligence Future of Mobile Networks Outlook 2015

This special report from Telecoms.com Intelligence will analyse responses from more than 400 professionals from across the telecoms industry, and focus on four of the key pillars associated with the mobile network of the future; 5G, VoLTE, Network Assurance and Information Security.

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Polls

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What role will consumers expect telcos to play when COVID-19 is behind us?

  • As a reliable utility similar to the role they have managed to play during the pandemic (45%, 13 Votes)
  • Rolling out new technologies and services to support new customer behaviours (28%, 8 Votes)
  • Turning special service offerings during the pandemic into standard offerings (17%, 5 Votes)
  • As a digital platform that they have struggled to change into since the pre-COVID times (10%, 3 Votes)

Total Voters: 19

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