Shell Energy tops list of broadband complaints
ISP Shell Energy has generated the most amount of complaints to UK comms regulator Ofcom of all the major broadband providers, mainly due by faults and service issues.
Telecoms.com
ISP
Ofcom tries to make broadband switching even easier
UK telecoms regulator Ofcom reckons it’s still too much of a hassle to switch broadband providers, which results in people paying more than they need to.
Sky targets UK fast broadband space with FTTP offer
Sky is making a big play for a slice of the UK broadband market, launching a fibre-to-the-premises (FTTP) offer based on Openreach’s network.
Shell set to shell out for Post Office telco ops
Fossil fuels aren’t fashionable these days, but for any oil company looking at diversification, the UK retail broadband market would not typically be the first sector that springs to mind.
Hedge fund launches £1.1 billion bid to take TalkTalk private
UK ISP TalkTalk has agreed to discuss a takeover bid from its second-biggest shareholder.
US politicians want to use crisis to increase state influence over operators
Some Democrat Senators want to make it illegal for communications service providers to disconnect their customers during the coronavirus pandemic.
UK ISPs show a bit of blitz spirit
All the UK consumer ISPs have been asked by the government to agree to some measures to help vulnerable customers during the COVID-19 crisis.
Europe gives operators minor throttling concession
The powers that be in the European Union have said its operators can do a little bit of traffic management if they absolutely have to.
Ofcom reckons we’re clueless about broadband pricing
UK telecoms regulator Ofcom thinks consumers are ill-informed about the best broadband deals and wants ISPs to help rectify that.
TalkTalk launches subsidiary devoted to fibre roll out
UK ISP TalkTalk is so devoted to rolling out fibre that it has launched a new company – FibreNation – devoted entirely to that.
TalkTalk shares hit by £75 million loss and weak outlook
UK telecoms group TalkTalk saw its shares drop significantly upon announcing a negative set of half-yearly earnings.
Ofcom imposes automatic compensation payments on UK ISPs
Most UK internet service providers have signed up to a scheme that will see them automatically compensate their customers for their failures.
Ofcom wants to force broadband providers to stop lying
The UK telecoms regulator is finally getting around to doing something about dodgy broadband speed claims.
US net neutrality debate set to explode
The political battle lines are being drawn as the FCC deadline for consultation on repeal of regulations that restrict ISP’s ability to favour certain traffic looms.
FCC takes first steps to deregulate ISPs, but does it actually matter?
The FCC has taken the first step towards ending Title II in the US, serving its Notice of Proposed Rulemaking to partly define the roadmap of deregulation.
UK Lords set to capitulate on minimum broadband speeds
In the rush to push the Digital Economy Bill through parliament the House of Lords will reportedly scrap its amendment for a minimum broadband speed of 30 Mbps.
German regulator to tackle misleading broadband speeds – take note Ofcom
German regulator Bundesnetzagentur has outlined plans to hold ISPs accountable for when customers should be compensated for not receiving promised broadband speeds.
US Senate votes to overturn FCC broadband privacy rules
A ruling by the US Federal Communications Commission that prevented ISPs selling on user data without their consent is set to be overturned following a Senate vote.
Telcos warned to update security as TalkTalk admits some data wasn’t encrypted
Telcos have been warned to update their inadequate security in the wake a third security breach at Talk Talk in 12 months.
Virgin Media unveils 50Mbps consumer broadband
Virgin Media is the first ISP in the UK to offer a “super fast” residential broadband service of 50Mbps. Using FTTC (fibre-to-the-cabinet) technology and then a high-speed copper link to the home, the service is not cheap: it is £51 per month, although this can be reduced to £35 if Virgin Media’s broadband users opt […]
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