Juniper Research

Roaming bundles putting operator revenues at risk – report

A study undertaken by roaming specialist Syniverse, in partnership with the Strategic Economic Engineering Corp (SEEC) has shed some light on the extent to which consumers are willing to churn when considering roaming fees. The study, which polled 2,000 mobile consumers across the US, UK and Germany, revealed that 47% of consumers feel current roaming services are too expensive.

37% of UK online sales now over mobile

While online retailers roll their Black Friday bargains over to Cyber Monday – and probably beyond – research shows that an increasing amount of online sales are being made via smartphones and tablets, and this trend is continuing – but this does not mean smaller crowds, as consumers are also switching to ‘click & collect’ services.

Mobile banking to overtake online within five years

Analyst firm Juniper Research reckons more people will be using mobile apps for banking than web-based options by 2019, as the 800 million people who used their phones for banking more than doubles to 1.75 billion in five years.

Global mobile money transfer to top $10bn in 2013

The value of international money transfers made via mobile phones will exceed $10bn for the first time this year, according to Juniper Research. However, the cost and complexity of regulating cash transfer had led many service providers to focus exclusively on airtime top ups, the research firm reported.

NFC retail payments market to be worth $180bn by 2017

The NFC retail payments market will be worth more than $180bn globally by 2017, marking a seven-fold increase over the value of the market in 2012, according to Juniper Research. The firm said that that the North America, Western Europe and Far East regions will contribute 90 per cent of this market value, as smartphones with NFC payment technology become standard in those markets.

Operators losing $58bn on poor billing systems, finds report

The mobile industry lost more than $58bn in 2011, due to inadequate operator billing systems, according to a report published this week. The figure, which represents over six per cent of operators’ global revenues, was attributable to inadequate fraud management and revenue assurance processes, according to Juniper Research. And it is a figure that currently looks set to grow.