TM Forum’s Digital Transformation Tracker 4 explores how a cultural change in IT is critical for communications service providers (CSPs). TM Forum surveyed nearly 150 executives, and found that most CSPs are optimistic about the future. However, cultural change is slow and difficult to scale. For instance, different agile development frameworks work well within CSP IT teams, but others are unsuitable or unsustainable. Learn how to affect cultural change within your organization to boost innovation and digital transformation initiatives.