Telecoms.com Annual Industry Survey 2022 Report

As we enter the final stretch of 2022, we are delighted to share the results of our flagship Annual Industry Survey in this special report.

In the face of an ever-growing economic crisis globally, telecommunication infrastructures and the services they enable, continue to highlight their undeniable significance. Some of the industry’s recent strides can be attributed to the adoption of 5G, others to the efforts made to deliver seamless connectivity, as life shifted to our homes during the peaks of the pandemic.

As such, we began with a comprehensive sweep of the telecoms landscape, before taking a deep dive into seven specific areas affecting telecoms today. From 5G, Digital Transformation, BSS Monetisation, Broadband Service Management, Video, IoT, and Open RAN, we examine the principal areas affecting telecoms operators today.

As the chapters of this report will show, a sense of appreciation and achievement in telecoms is also reflected in our results.

Here are some of the key findings from the survey:

• More than two thirds view the industry’s business outlook for 2023 as positive, including about a third that believe the outlook to be very positive
• Around two out of three respondents believe the industry’s performance in 2022 has been either excellent or good
• The majority of respondents believe 5G standalone core will have a materially favourable effect on the adoption of 5G
• Around one in three respondents report they have many service concepts to monetise as their capabilities evolve, but they find configuration and testing of services challenging
• One in four respondents will upgrade existing BSS and charging stack to support new use cases for enterprise and B2B2X
• Legacy infrastructure is considered the largest barrier to automated zero-touch services
• Most respondents consider video delivery key for their telecom businesses, including more than a third who consider it a top priority
• Healthcare and connected vehicles are the top two most interesting IoT use-cases
• Nearly two thirds of respondents either plan to or have already deployed Open RAN commercially

You can download the report and see the details and analyses behind these headline findings and much more. In addition, we have included the full survey results in the report as an Appendix, for your easy reference.